Shipping policy

🚚 Veluna Decor Shipping Policy

Effective Date: July 17, 2025
Website: https://velunadecor.com

At Veluna Decor, we want your shopping experience to be as smooth and enjoyable as possible. Below you’ll find all the details about our shipping process:

📦 Processing Time

  • All orders are processed within 2 - 3 business days after payment is confirmed.

  • Once processed, your order will be carefully packed and handed over to our trusted shipping partners.

🌍 Shipping Time

  • US Orders: Delivered in 10 - 12 business days to arrive at your doorstep. 
  • UK Orders: Delivered in 10 - 12 business days to arrive at your doorstep. 

  • Please note: Delivery times may vary slightly due to customs clearance, weather conditions, or peak holiday seasons.

💌 Order Tracking

  • As soon as your order ships, you will receive a tracking number via email so you can follow your package’s journey.

🚫 Delays & Exceptions

  • While we always strive for on-time delivery, unforeseen factors (such as courier delays or natural events) may occasionally extend shipping times.

  • If your order is delayed beyond the expected timeframe, our customer care team will be happy to assist you.

🤍 Our Promise

We know how exciting it is to receive something special for your home. That’s why we make every effort to ensure your order arrives safely and within the promised timeframe.

If you have any questions, feel free to reach out to us at support@velunadecor.com -  we’re always here to help.